Due to the COVID-19 virus we have to close temporarily.

If you need immediate assistance, please contact us at 844-339-1726 and we will do all we can to assist you via telephone.

Troubleshooting and Maintenance

Maintenance: To get the best out of your hearing aids a regular maintenance program is a great idea. Like your car, getting a regular check reduces problems from arising when they are most inconvenient and can prolong the hearing aids useful life. At True Sound we recommend a minimum of an annual hearing and hearing aid check-up. At True Sound this service is absolutely free even if you did not purchase the hearing aids from us. Should the devices require repairing a fee may apply however you will be fully informed before anything chargeable is done. If you would like to visit True Sound for a free check-up you can book online or contact us to book direct.

True Sound’s 5 Star Hearing Aid Check-Up Includes:

  • Re-evaluation of your hearing

  • Visual Inspection of the hearing aids and your ears

  • Functional test of the hearing aids performance

  • Quick clean and check of the devices

  • Complete individual needs and satisfaction analysis

+ A FREE packet of hearing aid batteries

Hearing Aid Troubleshooting Chart

If you would like to visit True Sound to get your hearing aid checked you can book online or contact us to book direct.